If you have started to feel that you have outgrown Xero, you are in good company. It is a common thought for growing businesses, usually prompted by a jumble of spreadsheets and add-ons that no longer keep up. But in many cases Xero itself is not the problem. It is excellent accounting software and is often still doing its job well. What has really outgrown its tools is everything around the books: stock, jobs, customers and purchasing. This guide looks at the signs, the options and how to choose between them.
Xero is accounting software, and a very good one
Xero is built to manage the finances of a small business: invoices, bills, bank feeds, reconciliation and financial reporting. For that job it is widely used and well liked by business owners and their accountants alike.
What Xero is not designed to be is a complete operating system for the rest of the business. As a company grows, it needs to manage more products across more locations, schedule engineers, track projects, raise purchase orders and keep a full history of every customer. Those needs sit outside core accounting, so businesses fill the gaps with spreadsheets and third party apps.
Signs you have outgrown Xero, or the tools around it
The warning signs tend to show up in operations rather than in the accounts:
- Stock lives in a spreadsheet and rarely matches what is actually on the shelves or across your locations.
- Jobs and projects are tracked elsewhere, so getting from completed work to an accurate invoice involves manual steps.
- Customer information is scattered between inboxes, a contact list and individual memories.
- Purchasing is ad hoc, with orders raised by email and no clear view of what is due in.
- You pay for several connected apps that each solve one problem, but data has to be kept in step between them.
- Reports need assembling by hand because no single system holds the full picture.
If these sound familiar, the issue is less about your accounting package and more about the lack of one connected system for operations.
Your options when you have outgrown Xero
There are three broad routes. Each suits a different kind of business.
Option 1: Add more apps
Xero has a large marketplace of connected apps, and adding one for inventory or job management can be a quick fix. For a business with one clear gap, this may be all you need. The downside appears as you grow: each app has its own subscription, its own login and its own data. Over time you may find yourself managing the connections between apps instead of running the business.
Option 2: Replace Xero entirely
Some businesses move to a large all in one system that replaces their accounting software too. This can make sense for more complex organisations, but it is a bigger change. Your finance team and accountant must learn a new system, historical data needs moving, and established routines are disrupted. If Xero is working well for the books, replacing it may solve a problem you do not actually have.
Option 3: Add ERP alongside Xero
The third route is to keep Xero for what it does best and add an ERP system to run the rest of the business. The ERP handles customers, stock, sales, purchasing, jobs and reporting, and passes the financial information Xero needs through an integration. Your accountant keeps working in a familiar system, and your operations finally get the joined up tool they need.
How Central ERP works with Xero
Central ERP connects to Xero through its API, so you can run your operations in Central ERP and keep Xero as your accounting system. There is no need to choose between them.
Central ERP is modular, so you can bring in the areas causing the most friction first, for example:
- Inventory management for live stock across locations
- Order and procurement for purchase orders and supplier management
- CRM for a single record of every customer and interaction
- Field service management or project management for jobs, engineers and projects
- Reporting and business intelligence for a live view of performance
Custom tasks and workflow automation let you define your own task types, stages, custom fields and condition based automations, so the system fits your processes. Central ERP is hosted on Microsoft Azure in European data centres, with role based access control by user, role, location and department. You can read more about how the connection works on our Xero integration page.
How to choose the right route
A few questions help narrow down the decision:
- Is Xero still working for your finance team? If so, there is little reason to replace it.
- How many gaps are you filling with apps and spreadsheets? One gap may suit a single app. Several usually point to ERP.
- Where is the time being lost? If the pain is in operations, the fix belongs there too.
- Where will the business be in two or three years? Choose a route that can grow with more users, locations and processes.
For a side by side look at how the two systems differ and where each fits, read our Central ERP vs Xero comparison.
Next steps
Feeling that you have outgrown Xero is usually a sign of healthy growth, not a reason to throw out a system that works. If your operations need more than spreadsheets and extra apps can offer, it is worth seeing how Central ERP runs alongside Xero. Setup typically takes 2 to 4 weeks depending on complexity, and a demo is the best place to start.