Privacy policy

This privacy policy explains how Disking Technologies (UK) Limited collects and uses your personal data when you use the Central ERP website, and the rights you have. By using this website, you agree to this privacy policy. Last updated 13 October 2026.

Who we are

The Central ERP website is run by Disking Technologies (UK) Limited, the data controller for the personal data described here. We are part of the Disking Group.

Company number: 17229804
Registered office: Unit 10, Beaver Industrial Estate, Liphook, Hampshire, GU30 7EU, United Kingdom
ICO registration number: ZC248211
Data protection contact: Jack Calloway, at [email protected]

This policy covers visitors to our website and people who contact us through it. Customers using the Central ERP software are covered by the data processing terms in their customer agreement.

What we collect and why

We only collect the personal data we need. Most of it is what you choose to give us in our forms.

Demo bookings

What we collect: Name, company, work email, phone (optional), industry, company size, areas of interest, how you heard about us, any referral code and your message
Why: To arrange and tailor your demo and follow up afterwards
Lawful basis: Steps you ask us to take before entering a contract, and our legitimate interest in responding
How long we keep it: Indefinitely, so we have a full record of our contact with you. You can ask us to delete it at any time

Contact enquiries

What we collect: Name, email, company and phone (optional) and your message
Why: To answer your enquiry and keep a record of it
Lawful basis: Our legitimate interest in responding to enquiries
How long we keep it: Indefinitely, so we have a full record of our contact with you. You can ask us to delete it at any time

Free plan signups

What we collect: Name, company, work email, phone (optional) and company size
Why: To set up and support your Central ERP account
Lawful basis: Performing our contract with you, or steps you ask us to take before it
How long we keep it: 7 years

Roadmap feedback and feature ideas

What we collect: Email, name and company (optional), how important a feature is to you, and your comments or idea
Why: To help decide what to build next and, if needed, follow up with you about your feedback
Lawful basis: Our legitimate interest in developing Central ERP around customer needs
How long we keep it: Indefinitely, so we can refer back to it when planning Central ERP. You can ask us to delete it at any time

Feature requests

What we collect: Name, email, company (optional), the feature you would like, which part of Central ERP it relates to and how important it is to you
Why: To consider your request when planning Central ERP and, if needed, contact you about it. The request itself, without your name or email address, may be copied into the tools our developers use to plan their work
Lawful basis: Our legitimate interest in developing Central ERP around customer needs
How long we keep it: Indefinitely, so we can refer back to it when planning Central ERP. You can ask us to delete it at any time

What we collect: Email address and the page you signed up from
Why: To send you our monthly ERP guides and updates
Lawful basis: Your consent, which you can withdraw at any time
How long we keep it: Until you unsubscribe. We then keep a record of the unsubscribe so we do not email you again

Website analytics

What we collect: Page visited, the website that referred you, campaign tag, device type and browser, without cookies or storing your IP address. If you accept analytics cookies, Google Analytics also records pages viewed, approximate location and device information using cookies
Why: To understand which pages are useful so we can improve the site
Lawful basis: Our legitimate interest in running and improving our website. For Google Analytics, your consent, given in the cookie banner
How long we keep it: 7 years

When you submit a form, our team is sent the details by email so we can respond quickly. We keep a log of those emails, and a technical log of our mail server connection for 30 days, so we can fix delivery problems. These logs never contain the content of your message.

Cookies

We use essential cookies to make the site work, and analytics cookies only if you accept them. Our cookie policy lists every cookie and explains how to change your choice.

Who we share it with

We never sell your personal data. We share it only with suppliers who help us run the website and our business, under contracts that require them to protect it and use it only on our instructions:

Website and database hosting: 20i, in a UK data centre
Email delivery: 20i and Microsoft
Central ERP hosting: Microsoft Azure, in EU data centres
Google Analytics, only if you accept analytics cookies

The details you send us are stored in our own Central ERP system, where we manage our enquiries, customers and newsletter.

We may also share data where the law requires it, or to protect our rights, for example with professional advisers.

International transfers

Our website and its database are hosted in the UK. Some of your data is stored or processed outside the UK:

Our Central ERP system is hosted on Microsoft Azure in EU data centres. The UK recognises the EU as giving your data an adequate level of protection.
Google Analytics, which runs only if you accept analytics cookies, may process data outside the UK, including in the United States. Google is certified under the UK Extension to the EU US Data Privacy Framework, which the UK also recognises as adequate.

How we keep it safe

Our team has a background in managed IT and cybersecurity, and we apply the same standards to our own website. Connections to the website are encrypted, access to submitted data is restricted to named staff with individual accounts, changes are recorded in an audit log, and stored passwords and credentials are encrypted.

Your rights

Under UK data protection law you have the right to:

ask for a copy of the personal data we hold about you
ask us to correct anything that is wrong or incomplete
ask us to delete your data
ask us to restrict how we use it, or object to us using it
ask for your data in a portable format
withdraw your consent at any time, where we rely on it, such as for the newsletter
object to direct marketing at any time

To use any of these rights, email [email protected] or call 0333 320 0088. It is free, and we will reply within one month. We may ask you to confirm your identity first. Every newsletter also includes an unsubscribe link.

We do not make decisions about you using only automated processing.

Complaints

If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.

Children

Our website and services are for businesses and are not aimed at children. We do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If we make significant changes that affect you, we will let you know.